Careers Front Office Manager

Munich, Munich, Germany

Interested in this role?

Apply now.

Be you. At work.

Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning.

Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go.

Front Office Manager 

The role.

Are you a hospitality nerd? A customer-focused host with unbelievable multi-tasking abilities? Do you get energy from developing a happy, motivated team?

Forming a bordering-on-iconic duo with another Duty Manager and reporting to the Assistant General Manager, you’ll support the management of Schwan Locke. You’ll have a strong understanding of how to maintain and enrich the Locke brand, epic people management and a natural flair for delivering service that makes clients rave about their stay (and want to come back).

What it looks like;

  • Creating tell-your-mates experiences that make guests want to keep coming back
  • Being ‘in the know’ on local goings-on and inspiring guests with new ideas
  • Acknowledging and acting on guest reviews in a way that shows Locke cares
  • Leading the House Hosts team and empowering them to do all these things, too
  • Actively looking for opportunities to grow revenue and occupancy
  • Helping to organise and deliver events that promote the Locke brand

Values you’ll share;

  • Courage to question, evolve and be human
  • Curiosity to seek out innovation, change and creativity
  • Confidence to challenge convention and look for better ways to do and be
  • Accountability and the desire to empower those around you
  • Freedom to be yourself at work, just as much as at play
  • Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas
  • Recognition of humanity in yourself and others to learn fast, evolve and grow

In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs.

We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.

About edyn

Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO, Wittenberg and The Moorgate – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit 

Interested in this role?

Apply now.

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