How do I check in and collect my keys at Locke at Broken Wharf?
You'll need to collect your apartment keys from the front desk when you arrive. Our House Hosts will be on hand to welcome you, provide your access key cards (one per person) and any further information you require.
If you've checked in online before you arrive, your keys will be ready for you as soon as you arrive (no queuing necessary).
Additionally, Locke at Broken Wharf offers self-check in with kiosks located behind reception, where you can sort your own key.
You can collect your keys any time after your check-in time (4pm as standard).
Was this answer helpful?
Looking for something else?
Making a booking
The booking process. Rates, promotions, terms and conditions and all that fun stuff.
Arrival and departure
How, when and where to go to check in and check out. Travel, parking, timings and more.
On-site facilities and amenities, food and drink, and what you'll find in your apartment.