Help centre | Keeping you safe

I'm staying at Locke and have tested positive for COVID-19. What should I do?

If you have tested positive at a Locke property, please get in contact with us as soon as possible so we can get everything in order and let our staff know.

Please do not travel or leave your apartment. If needed, our House Hosts can help arrange an extension to your booking.

Note that you won't be able to use any of the communal areas if you are in quarantine. We also won't enter your apartment to clean, but we can arrange a 'no-contact' clean for you.

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