Help centre | Property information

I have a problem with something in my apartment, who should I contact?

If you're struggling with how to work any of your applicances, it's worth checking the appliance manual first. You'll find a link to these on your Smart TV.

If you're still having trouble, our House Hosts are contactable 24/7. You'll find contact details on the home screen of your TV. You can also head down to the front desk to speak to our House Hosts directly, if you'd prefer.

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Zanzibar Locke appliance manuals

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Schwan Locke appliance manuals (EN)

Schwan Locke appliance manuals (DE)

WunderLocke appliance manuals (EN)

WunderLocke appliance manuals (DE)

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