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Locke de Santa Joana Marquês de Pombal | Centrum Lissabon
Waar je ons kunt vinden in Lissabon.
Locke de Santa Joana
Lissabon | Portugal
Rua Camilo Castelo Branco 18, 1150-084
Telefoon: +351211555590 E-mail: [email protected]
Beoordelingen
11 Beoordelingen
Fijne centrale plek in Lissabon om tot...
Positief: Een fijne plek, centraal in Lissabon. Kamers zijn zeer mooi ingericht; nieuw, modern en schoon. Zwembad is ook fijn. Daarbij is het prettig dat er...
Hi Rozemarijn,
We really appreciate the time you spend giving us your incredible review. It’s awesome to see that the time we dedicate about the design and furniture for the rooms is appreciated.
Hopefully the next time you visit us you can enjoy the new bars and restaurant we are opening as long as other surprises.
Cheers
Lourenço & Locke Santa Joana Team
We love Lisbon...
Positief: De locatie & het eten was voortreffelijk. De medewerkers ook. Enorm aardig en attent. Negatief: Kamer was net iets te klein, badkamer ook. Van een...
Hi Roy! We really appreciate that you took the time to leave us this great review!
It's a true pleasure to know that our privileged location, incredible food, and amazing staff exceeded your expectations during your stay with us!
Regarding the size of the room, the city studio is in fact the smaller category of studios that we have, so we recommend a larger category for longer stays. As for the cleaning, the idea we want to create is that this is your private space, like a home, so we don't go inside unless it's essential or specifically requested, which is why we don't do the daily cleanings, but are always available to refresh any amenities or towels when requested. Nonetheless, I appreciate your feedback on this, as it's important to help us improve our communication on this matter 😊
Hoping to see you back soon!
Cheers,
Carlota & Locke de Santa Joana Team
Goed onderkomen, maar niet perfect....
Positief: De ligging was perfect. 20 minuten lopen naar het centrum. Veel goede restaurantjes in de buurt. Het personeel is uiterst vriendelijk. Nieuw...
Hey Hans! Thank you so much for leaving us such an amazing and constructive review!
We're thrilled to know you appreciated our privileged location, right in the center of Lisbon, and you were happy with our team of superstar hosts!
Regarding the aspects that we can still improve on, we're already on top of it and taking measures (we already have more sunbeds on the way, the TV placement has already been flagged and we're working on a solution). Hopefully, this won't stop you from visiting us again in the future, and you'll get to see all of the improvements.
Cheers,
Carlota - House Host at Locke de Santa Joana
Het zwembad, de ruime kamers, super...
Positief: Het zwembad, de ruime kamers, super lekker ontbijt en heel vriendelijk personeel. Negatief: Kleine bedden en te weinig zetels aan zwembad.
Hi Schelfaut,
We are very happy that you liked your room and pool, and found the breakfast to be amazing, but what makes me happier is that you liked the team, they are fantastic and they have a gift: how to be a great hosts.
About the lack of more pool seats, we are sorry but we are a new hotel and we did not know that this area was going to be so desired, we are working on that so when you visiting us again we have more places for you to sit by the pool.
Bruno and Locke Stª Joana Family
Zeer hippe en verzorgde hotel die van...
Positief: De locatie ten opzichten van alle bezienswaardigheden en openbaar vervoer. Negatief: Het dolhof met verschillende gebieden en liften zonder. Ze...
Dear Gedeao, thank you for your feedback. Best regards, Paulo & The Locke de Santa Joana Team
Hele fijne accomodatie met een mooie...
Positief: De uitstraling van het hotel en het vriendelijke personeel. Ook waren alle benodigdheden in de kamer te vinden zoals, wasmachine, vaatwasser,...
Dear India, thank you so much for your kind and constructive feedback. We can assure you that we have more sunbeds on the way and that we are trying to control the sunbeds' reservation issue. We hope to have the pleasure to welcoming you back in the near future! Kind regards, Paulo & The Locke de Santa Joana Team
We hebben enorm genoten en kunnen...
Positief: Het team van Locke Santa Joana is fantastisch; erg vriendelijk en zeer behulpzaam. Het appartement is van alle gemakken voorzien het enige wat...
Dear M, thank you so much for your kind and, at the same time, constructive feedback. It is indeed more a relaxing pool rather than a swimming pool...When the space was originally designed it was certainly not our vision for people to fully embrace the outside space and stay in the hotel all day. We thought it would be very much an area to enjoy for short periods of time as exploring the city of Lisboa would be top of the list. We have been caught out by this and please accept our apologies for not anticipating the high demands we have seen. We truly hope that this does not prevent you from coming back in the near future. Kind regards, Paulo & The Locke de Santa Joana Team
Fantastisch verblijf gehad, het hotel...
Positief: Ontzettend vriendelijk en gastvrij ontvangen! De locatie ligt heel goed centraal en dicht bij een metro. De kamer was erg schoon met een fijne...
Hi Sil! Thank you so much for your positive and constructive feedback. Concerning the pool, when the space was originally designed it was certainly not our vision for people to fully embrace the outside space and stay in the hotel all day. We thought it would be very much an area to enjoy for short periods of time as exploring the city of Lisboa would be top of the list. We have been caught out by this, and additional investment has been implemented to help navigate the demand for this area (more sunbeds already on their way!). Please accept my apologies for not anticipating the high demands we have seen. And thank you again for your feedback, which certainly help us to improve our standards, service and facilities. We are already looking forward to welcoming you back in the near future. Kind regards, Paulo & The Locke de Santa Joana Team
Voor mij was het verblijf een...
Positief: Aan de receptie en het restaurant was iedereen super vriendelijk en hulpvaardig. Negatief: Niets viel tegen.
Hi Vidts,
Thank you for your fantastic review and perfect rating! We’re delighted to hear that your stay was such a positive experience and that our team at the reception and restaurant made a great impression on you.
It’s wonderful to know that everything met your expectations and that you were pleased with the overall experience.
Thank you again for sharing your feedback. We look forward to welcoming you back in the future!
Cheers,
Pedro and Locke de Santa Joana Team
Het was de perfecte vakantie om alles...
Positief: Het personeel was heel aardig, goeie communicatie en nette service. Alles werd duidelijk uitgelegd. De kamer was schoon en heel netjes, gaf echt...
Hi Faith! Thank you so much for your incredible feedback! We are already looking forward to welcoming you back at your new home in Lisbon ;-) Warm regards, Paulo & The Locke de Santa Joana Team
Locke de Santa Joana, Lisboa. RNET nº 12056. Registado em 2024-07-25. Livro de Reclamações Online: https://www.livroreclamacoes.pt/Inicio/