Contact Us

Standard check in: Our standard check in time is 4pm at all of our Locke aparthotels. Our front desks are manned 24/7, so you can arrive at any time after this. If you're planning to arrive later than 11pm, please let us know in advance, as a House Host may need to unlock the main doors for you.   

Early check in: If you'd like to get the keys a little earlier, early check in at 2pm is available for an additional fee of €/£10, subject to availability. To avoid disappointment, book your early check in when making the booking. If requested closer to arrival, we recommend checking with the property at least 48 hours before arrival to ensure early check in is still available.

If you're a member of the Locke Community and book using your promo code, you'll get early check in added automatically to every stay. You can join the Locke Community here.

Locke welcomes guests and their furry friends for stays at all properties for a one-off cleaning fee. And, we're happy to provide dog beds, bowls and treats (subject to availability), so that even your pet feels Locke is their home away from home. 

However, we do have some house rules, to keep you, your dog, and our other guests happy:

• One dog per room
• Dogs 20kg and under 
• One cleaning charge per stay (cost of the additional clean for that size of apartment)
• Dogs must have up-to date vaccinations, proof of which should be available on request
• All guests with pets must sign the Locke Pet Waiver form when checking in.
• A Locke Furry Friend door hanger will be given to you on arrival and should be to hung on your door throughout your stay.
• Dog beds, bowls or treats are available on request (but not guaranteed).

We reserve the right to ask any guests with pets to leave if the pet is causing damage to the room or is causing a nuisance to other guests.

For more info, head to our dog friendly accomodation page.

Some Locke properties have limited on-site parking spaces available for an extra fee, subject to availability.

Properties with on-site parking:

• Turing Locke, Eddington (£15 p/n)
• Schwan Locke, Theresienwiese (€25 p/n)
• WunderLocke, Sendling (€15 p/n)

Properties with no on-site parking:

• Leman Locke, Aldgate 
• Buckle Street Studios by Locke, Aldgate
• Locke at Broken Wharf, Millennium Bridge
• Bermonds Locke, Tower Bridge
• Zanzibar Locke, Ha'penny Bridge 
• Beckett Locke, North Docks
• Whitworth Locke, Civic Quarter 
• Eden Locke, George Street

Please contact us if you would like to add parking to your stay. 

Head to our property-specific parking FAQs for more information. 

Leman Locke, Aldgate

Buckle Street Studios by Locke, Aldgate

Kingsland Locke, Dalston

Locke at Broken Wharf, Millennium Bridge

Bermonds Locke, Tower Bridge

Eden Locke, George Street

Whitworth Locke, Civic Quarter 

Beckett Locke, North Docks

Zanzibar Locke, Ha'penny Bridge

Turing Locke, Eddington

WunderLocke, Sendling

Schwan Locke, Theresienwiese