Am I able to make a special request?
Light sleeper, and need a quiet room away from the lifts? Want to schedule an extra clean? Or have a room that you particularly like?
We understand that some of our guests may have specific needs or preferences. If you have a special request, you can make a note of this when booking and we'll do our best to faciliate it.
Note that we can't guarantee we'll be able to accomodate all special requests, so if it's a deal breaker we recommend getting in contact before booking to check it will be possible. We will also prioritise special requests for our long-staying guests.
Looking for something else?
Arrival and departure
How, when and where to go to check in and check out. Travel, parking, timings and more.
On-site facilities and amenities, food and drink, and what you'll find in your apartment.
Making a booking
The booking process. Rates, promotions, terms and conditions and all that fun stuff.
Keeping you safe
The latest on 'you know what' (COVID-19). Health & safety, changes to our terms and offering.