Am I able to make a special request?
Light sleeper, and need a quiet room away from the lifts? Want to schedule an extra clean? Or have a room that you particularly like?
We understand that some of our guests may have specific needs or preferences. If you have a special request, you can make a note of this when booking and we'll do our best to faciliate it.
Note that we can't guarantee we'll be able to accomodate all special requests, so if it's a deal breaker we recommend getting in contact before booking to check it will be possible. We will also prioritise special requests for our long-staying guests.
15 people found this helpful
Was this answer helpful?
Looking for something else?
Making a booking
The booking process. Rates, promotions, terms and conditions and all that fun stuff.
Arrival and departure
How, when and where to go to check in and check out. Travel, parking, timings and more.
On-site facilities and amenities, food and drink, and what you'll find in your apartment.