My promo code isn't working, who should I contact?
If you're having issues applying a promotional code, please check the terms and conditions of the offer or discount, as date restrictions or special conditions may apply.
If you're still having trouble, drop our reservations team a note at [email protected] and they'll be able to give you a hand.
Head to our special offers page for details of our promotional offers.
Looking for something else?
Arrival and departure
How, when and where to go to check in and check out. Travel, parking, timings and more.
On-site facilities and amenities, food and drink, and what you'll find in your apartment.
Making a booking
The booking process. Rates, promotions, terms and conditions and all that fun stuff.
Keeping you safe
The latest on 'you know what' (COVID-19). Health & safety, changes to our terms and offering.