Help centre | My booking

I didn't mean to cancel my stay, what should I do?

We are able to reinstate bookings that have been cancelled in the last 48 hours. To do so, you'll need to speak to one of our team via Live Chat.

If cancellation was made more than 48 hours ago, we are unable to re-book at the original rate and is subject to availability. Please head back to our booking engine to re-book.

Chat to us.

Was this answer helpful?

Looking for something else?

Sign up and save.

For more details, see our privacy policy.

Check availability

Select a valid date range to continue. This property has a minimum stay length of {0} nights
Invalid promo code
Error loading datepicker

Select a property to check availability.

Open WeChat and scan the QR code.