I didn't mean to cancel my stay, what should I do?
Please get in touch with our bookings team and we'll do our best to re-instate the reservation. However, once a booking has been cancelled, it may not be possible to re-book at the original rate and is subject to availability.
Looking for something else?
Arrival and departure
How, when and where to go to check in and check out. Travel, parking, timings and more.
On-site facilities and amenities, food and drink, and what you'll find in your apartment.
Making a booking
The booking process. Rates, promotions, terms and conditions and all that fun stuff.
Keeping you safe
The latest on 'you know what' (COVID-19). Health & safety, changes to our terms and offering.