When will I get charged for my booking?
Payment terms vary depending on the rate booked, so please check the rate terms when making your booking.
For Pay Now rates: Full payment will be taken at the time of booking.
For Pay on Arrival rates: Payment will be taken by credit or debit card when you check-in. All reservations must be guaranteed with a credit or debit card at the time of booking, and a 1% pre-authorisation fee will be charged.
Please bring the card used to make the booking with you on arrival. If that is not possible, please update your payment method in the 'Mews Portal' or contact us in advance of your stay.
Looking for something else?
Arrival and departure
How, when and where to go to check in and check out. Travel, parking, timings and more.
On-site facilities and amenities, food and drink, and what you'll find in your apartment.
Making a booking
The booking process. Rates, promotions, terms and conditions and all that fun stuff.
Keeping you safe
The latest on 'you know what' (COVID-19). Health & safety, changes to our terms and offering.