In most cases, yes. However, at Locke de Santa Joana, there are some rooms only accessible by stairs.
 
Santa Joana Suite:
This suite has an entrance from the courtyard on floor -4. Access requires walking up two flights of stairs to reach the suite on floor -2.
 
Mezzanine Duplex Suites:
These suites are reachable by lift from floor -4 to level 0. However, to access them, you must use stairs when crossing the suspension bridge above the museum gallery.
 
Convent Suite, City Studio, and Locke Rooms:
Rooms in these categories on level -3 in the D block require stair access for entry. This involves approximately 19 steps.

Locke de Santa Joana offers more than just a place to sleep. Whether you're here for a short break or settling in for longer, you'll find the space, flexibility, and features to live as you like, with Lisbon just outside your door.

In the apartments.
Inside, you'll find everything you need to cook, relax, or get some work done, including:

• Smart HD TV with screen mirroring and HDMI functionality
• European queen-size bed(s)
• High-power rainfall shower
• Super-fast, private Wi-Fi (100 Mbps up and down)
• Washer/dryer (excluding in Locke Rooms)
• Soft towels
• Fluffy pillows and bedding
• Bespoke Kinsey Apothecary toiletries
• Living essentials including a hairdryer and iron
• Air conditioning
• Plenty of USB sockets (USB-C not available)
• One set of towels per guest provided
• Tea, coffee, and sugar provided as a welcome pack
• Weekly housekeeping service included for longer stays
• Safe for valuables (with internal instructions)
• Some apartments can include a small kitchenette, dishwasher, and designer cooking gear, all available on request. Please note, this doesn't apply to Locke Rooms.

Space to suit you.
From compact studios to spacious suites, there's a layout to match your stay. Each space is thoughtfully designed to feel like home, functional, stylish, and flexible for every type of stay. Twin rooms and interconnecting rooms available.

Accessible by design.
Some apartments at Locke de Santa Joana are designed with accessibility in mind and may include:

• Step-free access
• Wider doorways
• Accessible bathrooms with roll-in showers and support rails
• Emergency red pull cords
• Accessible light switches and controls

Please contact the property in advance to confirm your specific accessibility needs.

Need anything else?
Our friendly House Hosts are on hand to assist with anything extra you may need, including:

• Baby cots (available on request)
• Rollaway beds (available for an additional fee and subject to availability)
• Dog-friendly apartments (limited availability—please check in advance)
• Local recommendations for shops, dining, and cultural spots

Find out more here.

You'll find everything you need, and more, just a short stroll away from your room.  

Santa Marta.

With a terrace overlooking the hotel pool, Santa Marta is inspired by the bold flavours and fresh ingredients of the Mediterranean. Savour antipasti, fresh pasta, woodfired pizza and grilled meats and fish – vibrant food made for sharing. All-day dining from sunrise to sunset.

Open daily:

• Lunch and Dinner: 12:00 - 23:00
• Aperitivo hour: Weekdays, 15:30 - 18:30. 2 cocktails or 2 glasses of wine and snacks for 15€ pp. 
• Pool bar: 11:00 - 18:00

Make your reservation here.

Santa Joana.

All-day Portuguese Brasserie located in the heart of the convento and showcases the very best local and seasonal produce. An elegant and modern setting with a buzzing atmosphere and old-world glamour, the restaurant will focus on extraordinary ingredients cooked beautifully and will draw inspiration from Lisbon’s many historical and cultural influences.

Opening hours:

• Breakfast: 7:00 - 10:30
• Tuesday - Saturday: 18:00 - 23:00 
• Sunday brunch: 11:00 - 16:00. With Spiritland's weekly DJs setting the mood.
• Monday: closed 

Santa Joana is located in the Arte building, on level -4. Enter from the courtyard.

Make your reservation here.

Café Castro's.

Serving a menu of pastries, cakes, cookies, fresh fruit and grain bowls, plus a selection of sandwiches, juices and coffee by local partner Olisipo. A convivial and relaxed space for coworking and catching up. 

Open daily: 7:00 - 17:00

Find out more.

Bar Joana. 

Bar Joana sits above Santa Joana restaurant. By day, drop in for coffee and pastel de nata in a light-filled atrium. By candlelight, find a cosy corner to enjoy an international wine list. A range of hot and cold beverages alongside a short menu of bar snacks from the restaurant below is served throughout the day.

Opening hours:

• Tuesday - Saturday: 18:00 - 01:00
• Monday - Sunday: closed

The Kissaten.

Tucked away in Lisbon, The Kissaten is your secret spot for curated cocktails and elevated ambience. Savour handcrafted drinks and immersive soundscapes with our music library. The perfect way to unwind after a day of discovery and dining at our restaurants.

Opening hours:

• Wednesday - Friday, 19:00 - 01:00

Make your reservation here.