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Locke at Broken Wharf Millennium Bridge | Central London
Central Aparthotel by the River Thames.
When you stay at our riverside apartment hotel in central London, you'll be surrounded by the city's most iconic attractions, yet still within easy reach of businesses based in the City.
Catch up on emails in the coworking space, break a sweat in the gym, or grab a coffee. Tate Modern and Shakespeare's Globe are just across the River Thames, via the Millennium Bridge. Plus, it's easy to jump on the tube at nearby Bank, Cannon Street or Mansion House to access the rest of London.
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What's at Locke at Broken Wharf?
Your perfect base in London.
An easy walk to Blackfriars and Cannon Street, yet just streets from St Paul's Cathedral and a short stroll over Millennium Bridge takes you to Tate Modern and Shakespeare's Globe.
Enjoy views of the Thames.
Whether you're staying in London for a week or a month, make the most of every minute by making yourself at home in a serviced apartment with stunning views of the River Thames..jpg?width=2000&height=1400&mode=crop&format=jpeg&quality=80)
Soothing and stylish.
With soft tones and pale wood carpentry that reflect the views of the River Thames from your window, it's impossible not to feel relaxed in your very own waterside retreat.
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Stay in Central London, near St Paul's.
Who says travelling for work has to be a chore? Move into your very own design-led studio apartment on the edge of the Thames. You'll have your own kitchen and access to the coworking space and 24-hour gym.
You'll be perfectly placed within walking distance of London's square mile, Millennium Bridge and the capital's most sought-after tourist spots. With Bank, Cannon Street and Mansion House stations close by, you're just a tube ride from the rest of the city.
Where to find us in Central London.
Locke at Broken Wharf
Millennium Bridge | London
Broken Wharf House, 2 Broken Wharf, London, EC4V 3DT
Telephone: +44 20 3976 7200 Email: [email protected]
Reviews
37 Reviews
Excellent stay in a fab location...
Positive: Great location and all staff were helpful at all times. Negative: Nothing.
Hello Jason,
Thank you so much for your flawless feedback!
We’re delighted to hear that you enjoyed our location and that our great staff were helpful throughout your stay. It’s fantastic to know that everything met your expectations and contributed to such a positive experience.
Your kind words mean a lot to us, and we look forward to welcoming you back for another excellent stay!
Best wishes,
The Locke at Broken Wharf
Location was great, bed was...
Positive: Location was great, bed was comfortable, great shower. Negative: Lighting in the room and bathroom was very poor. No bedside tables which made...
Hello Michael,
Thank you for sharing your feedback with us.
We’re glad to hear that you enjoyed our location, the comfort of the bed, and the shower facilities.
We’re sorry to learn that the room lighting, lack of bedside tables, and TV placement caused inconvenience during your stay. Your observations are very helpful, and we’ll take them into account as we continue to improve the layout and functionality of our rooms to make them more comfortable and practical for our guests.
We appreciate your comments and hope to welcome you again, with improvements that reflect the concerns you’ve raised
Best Wishes,
The Locke at Broken Wharf Team
Positive: The room was amazing,...
Positive: The room was amazing, spacious, kitchenette’s appliances are good quality (using smeg cooker, washing machine), dishwasher and great crockery. All...
Staff were extremely pleasant and...
Negative: Place is very dark.
Hello Sean,
Thank you for your kind feedback!
We’re delighted to hear that our great staff made such a positive impression and that you found everything else to be excellent during your stay. We appreciate your comment about the lighting, while our design aims to create a modern and cozy atmosphere, we understand that preferences can vary.
Your feedback is valuable, and we’ll take it into consideration as we continue to refine the guest experience.
We look forward to welcoming you back again soon!
Best Wishes,
The Broken Wharf Team
Highly recommended and I would...
Positive: Great location, friendly and helpful staff, amenities in the room were good, rooms were comfortable and quiet. Negative: Can't think of anything.
Hello Nicola,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you enjoyed the location, the comfort of the rooms, and the amenities provided. It’s especially rewarding to know that our lovely staff members made your stay pleasant and welcoming. Your recommendation means a great deal to us, and we’re thrilled that you would choose to stay with us again.
We look forward to welcoming you back for another enjoyable visit!
Best Wishes,
The Broken Wharf Team
The location cannot be better, I would...
Positive: Location, location, location! The location is so good that we can overlook the things that aren't perfect. The building stands right by the Thames,...
Hello Wei-An,
Thank you very much for sharing your experience with us.
We’re delighted that you enjoyed the unbeatable location and the beautiful views of the Thames, Tate Modern, and St. Paul’s. It’s wonderful to know that the comfort of your room and the atmosphere made your stay memorable.
We sincerely apologize for the delay you experienced at check-in. The staff member who assisted you was not authorized to take further action beyond waiting for confirmation from housekeeping, which understandably caused frustration after a long travel day. To resolve the situation, her manager personally went to check the room to ensure it was ready for you. We appreciate your patience during this process and will continue working to improve communication and efficiency at arrival.
We also take note of your comments regarding the lighting in the room and will review this as part of our ongoing improvements.
Thank you again for your feedback and for choosing to stay with us. We hope to welcome you back with an even smoother experience next time.
Best Wishes,
The Broken Wharf Team
A wonderful location and experience...
Positive: High specification, excellent location, peace and quiet, friendly staff.
Hello J,
Thank you so much for your wonderful feedback!
We’re thrilled to know that you enjoyed our location, facilities, and the peaceful atmosphere. It’s especially rewarding to hear that our staff made your stay memorable, providing a warm welcome is always our priority. We’re delighted that everything met your expectations and that your experience was so positive.
We look forward to welcoming you back on your next visit!
Best Wishes,
The Locke at Broken Wharf Team
Great location
It was along the Thames river and directly opposite Borough Market. Location was great for sightseeing - Tower Bridge, Sky Garden, St Paul’s Cathedral. It’s...
Hello Ruzanna,
We are delighted to hear that you enjoyed our central location along the Thames and appreciated being within walking distance of Borough Market, Tower Bridge, Sky Garden, and St Paul’s Cathedral, as well as the easy access to SoHo, Covent Garden, and Oxford Street.
We are sorry to learn that you found the room cold during your stay and were unable to adjust the heating. Our team is always happy to assist with the air conditioning and heating units to ensure guests are comfortable, and we regret that this was not made clearer during your visit. We also appreciate your suggestion regarding heated towel racks, not all of our rooms have heated towel racks, but on your next stay feel free to reach out and we can advise on which categories do have them.
Your comments are very valuable to us, and we hope to welcome you back again for a warmer and more comfortable stay.
Best Wishes,
The Broken Wharf Team
Great location, good value for money...
Positive: Location is perfect. Just on the bank of river Thames and short walking distance from St Paul Cathedral and Tate. Negative: Na.
Hello Wanda!
Thank you for your highly scored review.
We are delighted to hear that you enjoyed our location by the Thames and appreciated being within walking distance of St Paul’s Cathedral and the Tate.
It’s fantastic to know that you found your stay comfortable, good value for money, and that our team contributed positively to your experience.
We truly appreciate your kind words and look forward to welcoming you back on your next visit to London.
Best Wishes,
Ceri-Lee
Very handy location for work trip near...
Positive: Very handy location for work trip near st Paul's. Negative: I booked a city studio and it did not have a window that actually looked outside. For a...
Hey Hannah!
Thank you for taking the time to share your feedback.
We are pleased to hear that our central location was convenient for your work trip and that our team was able to assist you with an upgrade to a room with clear windows.
We would like to clarify that our City Studios are advertised as having frosted windows for privacy, while our City Studio – City View category offers clear windows that open. For future stays, this option may be better suited to your preferences.
Regarding the kitchen facilities, I can assure you that we do in fact have microwave ovens in all of our rooms. If you need further help using any equipment please do not hesitate to reach out to our helpful team.
We appreciate your comments on the bathroom size and overall comparison with other properties. Your feedback helps us to identify areas where we can improve and better meet guest expectations.
We hope to welcome you back again and provide you with a stay that better matches your needs.
Best Wishes,
The Broken Wharf Team
Very cute studio in the heart of...
Very cute studio in the heart of everything. Very walkable location to pretty much everything we wanted to see. Staff was always very kind and welcoming....
Hey Brittany!
Thank you so much for your kind words.
We are delighted to hear that you enjoyed the studio’s central location, the beautiful river view, and that our team made you feel welcome throughout your stay. It’s wonderful to know the room was comfortable and suited your needs.
We truly appreciate your feedback and look forward to welcoming you back again whenever your travels bring you to the area.
Best Wishes,
The Broken Wharf Team
Great location! Neat and clean rooms....
Great location! Neat and clean rooms. Helpfull crew! Great coffee at Locke coffee club!
Hey Vanda!
Thank you for your wonderful feedback.
We are delighted to hear that you enjoyed our central location, found the rooms neat and clean, and appreciated the kindness of our team. It’s also great to know you enjoyed the coffee at our Locke Coffee Club — we agree it’s a special part of the experience.
We truly value your comments and look forward to welcoming you back again soon.
Until then,
The Locke at Broken Wharf Team
Stayed here three nights. Not a...
Stayed here three nights. Not a terrible experience but can’t fully recommend in its current state given my experience.
First night was in a regular studio...
Hello Luke,
Thank you for your honest feedback.
We are pleased to hear that your first night in the regular studio met expectations and that you found the design, layout, and our team’s friendliness to be positive aspects of your visit.
We are, however, very sorry that your experience in the upgraded studio did not meet the standards we aim to deliver. Regarding the river view, the unique circular design of our building means that some rooms have a clearer view than others.
Your comments on cleanliness and housekeeping are taken very seriously. The issues you described such as the countertop markings and empty soap dispensers are not acceptable and fall short of the standards we expect from our team. We apologise sincerely for the oversight and for not resolving the soap refill request promptly. This feedback has already been shared with our housekeeping and front desk teams to ensure immediate corrective action. We also appreciate you highlighting the condition of the door latch. Guest safety and security are of utmost importance, and we will ensure that this is inspected and repaired without delay.
Your observations about management and consistency are valuable, and we are committed to addressing them. While we are glad you found our staff friendly overall, we recognise that style and design alone are not enough. The fundamentals of cleanliness, responsiveness, and reliability must always be in place.
Thank you again for your constructive feedback. We hope you might consider giving us another opportunity in the future to provide you with the seamless and comfortable experience we strive for.
Warm Regards,
The Broken Wharf Team
Excellent location and friendly staff!...
Positive: Fantastic river view. Negative: Unnerved by the knocking in the morning- eventually worked out it was the coffee being bashed.
Hi Morgan, thank you so much for taking the time to leave us a review. Glad to hear the river view made the stay fantastic, and I'm sorry to hear about the knocking sound. Will make sure to pass this feedback onto our management and f&b staff to see how this can be improved for future stays! See you then, -Broken Wharf Team
A place to stay in the city- dark and...
Positive: Location good ie city. Negative: Too dark and cold - bed tight squeeze in its position - no bedside table for stuff.
Hey Belinda, thank you so much for taking the time to leave us a review. Glad to hear the location was convenient for your needs and I'm so sorry to hear the experience at the hotel wasn't what you expected. I will make sure to pass all of this feedback onto our management team, to see how we can improve these things for the future. See you! -Broken Wharf Team
Nice, clean, good location...
Positive: Nice, clean, cosy room, comfy bed. Had breakfast at the cafe, at the filter coffee was great!. Negative: The view from the room, but that was...
Hey Ida, thank you so much for taking the time to leave us a lovely review. Glad to hear the room felt cosy and the bed was comfortable. Sorry to hear the view wasn't what you would have liked. Next time, please do not hesitate to contact us directly, and we will advise you the best room available for your needs. Nevertheless, we still hope to welcome you back to Broken Wharf in the near future. See you then! -Broken Wharf Team
Would stay again...
Positive: The location close to the Thames and the Tate, the kitchenette, the plant buddy service (what a nice thought), the cafe on the ground floor where...
Hi Nicoline, thank you so much for taking the time to leave us a review. Glad to hear the location was convenient for your needs, the kitchenette was a great addition to the room and you managed to grab yourself a little plant buddy for the room too. Sorry to hear the mattress wasn't great and I will make sure to pass this feedback onto our management in hopes we can replace those in the rooms as soon as possible. Nevertheless, we really hope to welcome you back to Broken Wharf in the near future. Hope to see you then! -Broken Wharf Team
Fabulous hotel! The room was lovely,...
Fabulous hotel! The room was lovely, very comfortable and clean. Toby, who greeted us was very welcoming and friendly. We will definitely be back
Hi Zoe, thank you so much for taking the time to leave us such a wonderful review. Glad to hear that all of your stay went well and our staff was able to help you throughout of it. We really cannot wait to welcome you back in the near future. See you then! - Broken Wharf Team
Awful experience. I have an overnight...
Awful experience. I have an overnight layover stay in London and booked this hotel for the convenience of meeting the family. The shower drainage was...
Hey Jeanne, thank you for taking the time to leave us a review. Sorry to hear you had an awful experience with us as this is not what we hope to provide at Broken Wharf. Rest assure, I have passed all of your house keeping issues directly onto the team, to investigate what has happened. In regards of the change of rooms and late check out, we are quite a busy hotel, most days we sold out due to our central location. Late check is available to purchase as any other hotel would do the same paid service. I do apologise for your overall experience at our hotel, and would hope to have an opportunity to welcome you back for a much better and improved service. Do not hesitate to contact us if we can make your stay any more better. See you then! -Broken Wharf Team
Good value accommodation in the City...
Positive: We were meeting up with family who were staying nearby and the location was perfect. The room was very good value and the bed was very comfortable....
Hey Phillippa, thank you for taking the time to leave us a review. Glad to hear the location was perfect for your needs, and the beds were comfortable. Sorry to hear you had issues with checking in upon your arrival. I will make sure to pass the feedback onto our house keeping staff hoping this won't happen again. If you do look to come back, please do not hesitate to contact us if you have any special requests and we will try to accommodate it as much as possible. See you soon! -Toby from Broken Wharf
⭐️⭐️⭐️⭐️⭐️ A perfect riverside stay in...
Positive: The location by St Paul’s and the Millennium Bridge is one of our favourite parts of London — close to all the main attractions yet surprisingly...
Hey Christian!
Thank you so much for your glowing review!
We're absolutely delighted to hear that you had such a memorable riverside stay and that our location, team, and apartment-style layout made you feel right at home.
It’s wonderful to know that the views, peaceful atmosphere, and convenience of our café and restaurant added to your experience. We’re especially proud that our staff made a positive impression, they’ll be thrilled to hear your kind words!
We can’t wait to welcome you back next time you’re in London. Until then, safe travels and warm wishes from all of us!
Best Wishes,
The Broken Wharf Team
Staff members were very friendly and...
Positive: Staff members were very friendly and helpful. The cafe in the lobby is very nice. Negative: I don’t like how they call the city studio a “city”...
Hey Henrique, thank you for taking the time to leave us a review. Glad to hear our staff was able to help you out during your stay and you found the lobby to be a nice place to relax. Sorry to hear the room wasn't what you were expected. We do have other room options if you do look to stay with us again in the future. Please feel free to contact us and we will help you out as much as possible. Nevertheless, we hope to see you soon! -Toby from Broken Wharf
Cosy, convenient and clean...
Positive: Great location, room was ideal. Smeg microwave/grill and hot plate plus a fridge with small freezer space. Well furnished, nice thick fluffy...
Hey Karen, thank you for taking the time to leave us a lovely review. Glad to hear the location was great for where you needed to be and the room was ideal with the amenities that helped during your stay. We look forward to welcoming you back in the near future for another lovely stay. See you soon! -Toby from Broken Wharf
Great location!!...
Positive: Everything was perfect!!. Negative: I’d messaged a few times but never got a reply what was really disappointing.
Hello there!
Thank you so much for your kind words and for rating so many aspects of your stay so highly. We’re thrilled to hear you enjoyed the location, comfort, and facilities.
We’re truly sorry that your only message was not responded to prior to arrival. That’s not the experience we aim to provide, and we’re reviewing our communication process to ensure better responsiveness moving forward.
Regarding special occasions, while we don’t offer dedicated packages or bottles of wine, we’re always happy to assist in arranging something memorable if guests wish to organize it themselves. Our team is here to help coordinate and support those plans wherever possible.
We appreciate your feedback and hope to welcome you back again soon.
Best Wishes,
The Broken Wharf Team
There was a big hang-out area in the...
Positive: There was a big hang-out area in the lobby. Staff was super friendly and rooms big for London. Location great. Negative: I didn‘t book Thames view...
Hello Stephanie,
Thank you for your feedback and for highlighting the spacious rooms, friendly staff, and great location. We’re so glad those aspects stood out during your stay.
We’re sorry to hear that your room felt dark. Just to clarify, our City Studio category features frosted windows designed to offer privacy and a quiet stay in a central urban setting. If you prefer a brighter space with a clearer view and windows that open, our City Studio – City View rooms are a great alternative and may better suit your preferences for future visits.
We appreciate your comments and hope to welcome you back again soon.
Safe travels,
The Broken Wharf Team
Location was amazing. Room was smaller...
Positive: Location was amazing. Room was smaller than expected, but clean quiet and comfortable. Negative: Booking stated 26m2. I highly doubt the room was...
Hey there!
Thank you for taking the time to share your feedback.
We’re delighted to see such high scores for cleanliness, comfort, and location, and we’re glad you found the room quiet and comfortable overall.
We’re sorry to hear that the room felt smaller than expected. Just to clarify, our Micro Studios are approximately 19 m² / 193 ft², which may be why the space felt more compact. It’s possible this was mistaken for our Locke Studios, which are a larger room type at approximately 28 m².
We truly appreciate your comments, and we’re pleased you still enjoyed your stay in our amazing location. We hope to welcome you back again soon — perhaps in one of our larger studios for a different experience
Best Wishes,
The Locke at Broken Wharf Team
Location amazing - shower fabulous -...
Positive: Location amazing - shower fabulous - had a great time. Negative: Bed could have been a smidge larger and had shelves at the side for personal items...
Hey there!
Thank you so much for your fantastic feedback and for awarding us top marks across all categories.
We’re delighted to hear that you had such a great time with us, enjoyed our amazing location, and loved the shower and overall comfort of your stay.
We also really appreciate your helpful comments regarding the bed size and bedside shelving. Feedback like this is invaluable as we look at ways to make our rooms even more practical and comfortable for our guests.
It’s wonderful to know you had such a positive experience overall, and we look forward to welcoming you back again soon.
Safe travels,
The Broken Wharf Team
Cool decor, great location, friendly...
Positive: Locke at Broken Wharf was wonderful. The comfort, decor and facilities were excellent. The location was so convenient. And the staff were so...
Hey there!
Thank you so much for your glowing feedback.
We’re thrilled to hear that you had such a wonderful stay with us at Locke at Broken Wharf. It’s fantastic to know you enjoyed the comfort, décor, and facilities, and that our central location worked so well for your visit.
We’re especially delighted by your kind words about our team. We’ll be sure to share your compliments with them. Your recognition means a lot to us.
We truly appreciate your comments and look forward to welcoming you back again soon for another great stay.
Safe travels,
The Broken Wharf Team
Excellent value if you get the right room
We booked a river view suite for 4 nights and were assigned a 2nd floor room (I think #201?) with a window situated too high to see the river when seated....
Hey there!
Thank you very much for sharing such a detailed review of your stay.
We’re delighted to hear that you enjoyed the cozy décor, our café, and the fantastic location by the Thames. It sounds like you made the most of exploring the area.
We’re glad our team was able to move you to a higher floor with the river view you were hoping for, and we appreciate your feedback regarding the sink and housekeeping, which we’ll be sure to review with our team.
Just to clarify, all of our City Studio – River View rooms do offer a full river view. However, requests for higher floors are always subject to availability at the time of check‑in. We’ll do our very best to accommodate these whenever possible.
It’s wonderful to know you enjoyed your time with us overall, and we hope to welcome you back again soon for another memorable stay.
Best Wishes,
The Locke at Broken Wharf Team
Room? A tiny box with no window —...
Room? A tiny box with no window — unless you count the one in the hallway for the lucky plants. Photos online? Pure fantasy fiction. Staff? Looked allergic...
Hi Dima, thank you for sharing your feedback with us. We are really sorry to hear it wasn't the experience you expected. I understand how frustrating it can be to check-in that late, and I do apologise for that. We really do hope to welcome you back to Broken Wharf for a much better experience. If there is anything we can do to make your stay any more comfortable, please do let us know. -Toby from Broken Wharf
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