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Locke at Broken Wharf Millennium Bridge | Central London
Central Aparthotel by the River Thames.
When you stay at our riverside apartment hotel in central London, you'll be surrounded by the city's most iconic attractions, yet still within easy reach of businesses based in the City.
Catch up on emails in the coworking space, break a sweat in the gym, or grab a coffee. Tate Modern and Shakespeare's Globe are just across the River Thames, via the Millennium Bridge. Plus, it's easy to jump on the tube at nearby Bank, Cannon Street or Mansion House to access the rest of London.
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What's at Locke at Broken Wharf?
Your perfect base in London.
An easy walk to Blackfriars and Cannon Street, yet just streets from St Paul's Cathedral and a short stroll over Millennium Bridge takes you to Tate Modern and Shakespeare's Globe.
Enjoy views of the Thames.
Whether you're staying in London for a week or a month, make the most of every minute by making yourself at home in a serviced apartment with stunning views of the River Thames.
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Soothing and stylish.
With soft tones and pale wood carpentry that reflect the views of the River Thames from your window, it's impossible not to feel relaxed in your very own waterside retreat.
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Stay in Central London, near St Paul's.
Who says travelling for work has to be a chore? Move into your very own design-led studio apartment on the edge of the Thames. You'll have your own kitchen and access to the coworking space and 24-hour gym.
You'll be perfectly placed within walking distance of London's square mile, Millennium Bridge and the capital's most sought-after tourist spots. With Bank, Cannon Street and Mansion House stations close by, you're just a tube ride from the rest of the city.
Where to find us in Central London.
Locke at Broken Wharf
Millennium Bridge | London
Broken Wharf House, 2 Broken Wharf, London, EC4V 3DT
Telephone: +44 20 3976 7200 Email: [email protected]
Reviews
40 Reviews
A magic place to stay in one of the...
Positive: The fact that there was a staff member on the desk at all times. Negative: It was an amazing destination and the atmosphere and facilities were...
Hey Phillip,
Thank you so much for taking the time to leave us feedback on your recent stay. We truly appreciate all feedback, as it helps us identify areas where we can improve our guests’ experiences. So again, thank you!
We are very grateful for your kind words and are pleased to hear that you found Broken Wharf to have an amazing atmosphere and that you were able to make the most of the onsite amenities.
All the best, and we hope to see you again soon!
Darren & the Broken Wharf team
Excellent staff, central location and...
Excellent staff, central location and clean modern room
Hey Clayton, Thank you so much for taking the time to leave us a beautiful review. We are so happy to hear you had a wonderful stay with us and our staff was helpful during it. We really hope to welcome you back to Broken very soon!
Rude Staff Ruined our week in London...
Positive: Location us great. Good access to attractions and trains. Fantastic disabled room. Negative: It’s dark, not to save electricity, but by design. No...
Hello Gordon,
We're truly sorry to hear how many aspects of your stay fell short of expectations.
What you’ve described is absolutely not the level of service we aim to deliver, and we are sorry for the stress this caused at the start of your visit. We did make attempts to reach out to you through Booking.com and WhatsApp however we did not receive a prompt response in order to arrange this for you before housekeeping left for the day. We received a request regarding the accessibility required for your companion, however even with 3 people we cannot know if you will be needing an extra cot, bed or not at all unless this is specified at the time of booking as well. Thank you for your feedback regarding our staff we will ensure that this is thoroughly investigated.
We understand how frustrating the door malfunctioning can be however, this was promptly fixed due to our great maintenance team. I know that our lift card-reader can be slow, however this is explicitly highlighted to all guests at check in and how they are to be used. With the lack of bed arrangement, I respect that your emotions were high but please remember to remain respectful to all staff members as aggressive behaviour will not be tolerated.
We’re grateful you still rated our accommodation and cleanliness highly despite the challenges, but we understand that doesn't make up for the frustrations you experienced. If you would consider returning in the future, we’d truly value the opportunity to offer a much better stay and restore your confidence in us.
Warm regards,
The Locke at Broken Wharf Team
I appreciated the sincere, warm check...
I appreciated the sincere, warm check in experience and the way the reception night staff reacted to an issue I had during the night.
Hey Vicki! Thank you so much for your wonderful 10/10 rating and for sharing your kind words! We’re truly pleased to hear that you felt warmly welcomed at check-in and that our night reception team was able to assist you effectively during your stay. Providing sincere and responsive service is something we take great pride in, and your feedback means a lot to us. We hope to welcome you back soon, Warm regards, Ceri-Lee
Im giving a 5 star for the view and...
Im giving a 5 star for the view and café. The rooms give a beautiful view of the river Thames and Millennium Bridge.
Kitchen wasn't well equipped but the...
Hey Kimberly, thank you so much for taking the time to leave us a review. Glad to hear you enjoyed the view from your room, and our coffee shop partners downstairs. Sorry to hear you missed some stuff in the kitchen. Next time please do not hesitate to contact us if you need any help, and we'll accommodate you as much as possible. Nevertheless, we still hope to welcome you back to Broken soon! See you, -Toby from Broken Wharf
An amazing, relaxing start to our...
Positive: It was quiet & the staff were lovely. The cafe was our first port of call to start the day. The bed was comfortable & the shower hot with great...
Hey Karina, thank you so much for taking the time to leave us such a wonderful review. Glad to hear you had a lovely stay with us, everything in the room was great and managed to use our amenities on site. We really look forward to welcoming you back to Broken soon! -Toby from Broken Wharf
Great value for money and best...
Positive: Small rooms but clean and comfortable. Staff was very nice and helpful - plus they have a little gym and store the luggage for free. Location is...
Hey Dung, thank you for taking the time to leave us a nice review. Glad to hear you found the rooms comfortable and clean, location convenient for your needs and our staff helpful. Sorry to hear you had some noise issues off the street. I will pas this feedback onto my management to see if we can do anything about that. Nevertheless, we hope to welcome you back to Broken very soon! -Toby from Broken Wharf
Great views, super cute little cafe on...
Great views, super cute little cafe on the ground floor. Arrived early and the room was ready so got to check in a little early which is always a plus! Would...
Hey Samuel, thank you so much for taking the time to leave us such a lovely review. Glad to hear you had a wonderful stay with us and everything went well straight from the arrival. We really look forward to welcoming you back to Broken soon. See you! -Toby from Broken Wharf
Really nice hotel, large modern and...
Really nice hotel, large modern and clean room, 2 elevators great bathroom, and kitchenette, with good sized fridge, we had full river views. No complaints
Hey Grant, thank you for taking the time to leave us a lovely review. Glad to hear you had a lovely stay with us, and found the room to be equipped with everything you needed during your stay. We look forward to welcoming you back in the near future. See you then! -Toby from Broken Wharf
Clean and comfortable. Great location...
Positive: Clean and comfortable. Great location. Negative: No idea how to work the oven.
Hey Adrian, thank you so much for taking the time to leave us a review. Glad to hear everything went well with your stay. Sorry to hear you didn't know how the oven works. Next time do not hesitate to ask our front desk for help, as we are all trained on the equipped in-house. Hope to see you soon! -Toby from Broken Wharf
Great place to stay in London....
Positive: Central location on the Thames and easy access to rail network and river bridge crossings. Quiet location with-in house cafe. Well appointed...
Hey John, thank you so much for taking the time to leave us a lovely review. Glad to hear everything went really well with your stay, and you found the location to be super convenient for your trip. We really look forward to welcoming you back to Broken Wharf soon! See you then, -Toby from Broken Wharf
Hotel stay in Europe
Cannot express the gratitude of this fantastic stay.
Hey Roman, thank you so much for taking the time to leave us such a lovely review. Glad to hear you had a fantastic stay with us and we really hope to welcome you back soon! See you :)
Beautiful well laid out room with a...
Positive: Beautiful well laid out room with a view of the river. Very quiet location and no noise heard from other guests. Fantastic central location and...
Hey Belinda!
Thank you so much for your lovely feedback!
We're thrilled to hear you enjoyed the peaceful river view, our quiet atmosphere, and the comfort of your room. It's great to know the central location and our communal laundry room aided in making your stay so memorable.
We truly appreciate your perfect scores and hope to welcome you back again soon!
Until next time,
Ceri
Well located and clean...
Positive: Well located and clean.
Hey Xavier, thank you so much for taking the time to leave us a nice review. Glad to hear you enjoyed the location and found the hotel to be cleaned. We look forward to welcoming you to Broken soon! See you, -Toby from Broken Wharf
Great location, staff friendly, cool...
Positive: Great location, staff friendly, cool room with a living space. Comfy bed and great shower. Negative: Our rooms window didn't have much natural...
Hey Poppy!
Thank you so much for your kind words and detailed feedback!
We're thrilled to hear that you enjoyed the location, found our staff friendly, and appreciated the comfort of the bed and shower — it’s great to know the room layout worked well for your stay.
We understand your point about the limited natural light in the room. While it’s designed to be cozy and quiet, we agree that for longer stays, a room with more daylight can make a big difference. If you choose to stay with us again, I would recommend booking our City Studio - City View as it has the same living space layout, but it has windows that are clear and also open.
Thanks again for staying with us — we hope to welcome you back soon!
Until next time,
Ceri
stayed 6 nights in May we absolutely...
stayed 6 nights in May we absolutely loved this place. being near the river was so nice each morning and night. great area to base yourself in so easy to...
Hey Naleesa, thank you so much for taking the time to leave us such a wonderful review. Glad to hear you had an amazing stay with us, the location was convenient for your needs, got to try the cafe downstairs and our staff was helpful. We really look forward to welcoming you back to Broken soon. Please do not hesitate to contact us if you have any questions or special requests. See you soon! -Toby from Broken Wharf
Was a bit different walking in when...
Was a bit different walking in when you are used to staying at Hiltons, however, we were pleasantly surprised. The staff was very helpful and friendly, the...
Hey William, thank you for leaving us a lovely review. I'm glad to hear we exceeded your expectations and you ended up having a lovely stay with us. We look forward to welcoming you back to Broken Wharf soon!
So tranquil, will return and recommend...
Positive: Brilliant location; quirky; great to have a gym; lovely river views. Negative: nothing.
Hey Kisbey-Green!
Thank you for sharing your experience with us!
We are thrilled to know that you found your stay with us so tranquil and our property to be quirky. I do love that we stand out in our way and our guests marvel in our uniqueness. It's great to know our helpful staff and our facilities further added in making your stay all the more memorable.
I thank you for your recommendation and we cannot wait for your return!
Until we meet again,
Ceri
The room was lively and a good...
Positive: The room was lively and a good location.
Hey Sally!
Thank you for your flawless review!
We are delighted to know that you loved your room and equally appreciated how close we are to picturesque views.
Thank you for your high scores across the board we pride ourselves in our service but also ensuring all of guests leave with a smile on their face.
We hope to welcome you back to another flawless stay!
Until then,
Ceri
Adorable hotel close Millennium...
Adorable hotel close Millennium bridge, St. Paul's Cathedral, and Tate Modern. Super easy access to the train. Great views. The coffee shop is great and the...
Hey Karen, Thank you so much for taking the time to leave us an amazing review. Glad to hear you enjoyed the location of the hotel, the coffee shop provided with lovely coffees and our staff was friendly. We really hope to welcome you back to Broken soon for an even better experience. See you soon!
I highly recommend this place....
Positive: The little things make a difference and there were many. One which I really liked was a magnet the left on the oven that you can cover the oven...
Hey Irish!
Thank you for such a fabulous review!
We are delighted to hear that our care to detail and the freedom to feel right at home made your stay all the more memorable. Thank you for your lovely words about our team they truly are a polite bunch and our guests always have a pleasant experience with them.
It's great to know that you found all the other extra amenities in your room with ease - I find having an iron and ironing board to be such a game changer.
Thank you for your high recommendation and we hope to meet again in the near future!
Until then,
Ceri
Cleanliness, staff, Frequency cafe...
Positive: Cleanliness, staff, Frequency cafe. Negative: window is looking at a wall within 1 m distance, so its windowless apartment and bathroom sink is...
Hey Ante!
Thank you for sharing your experience with us!
It seems that our City Studio did not fit your needs. I can confirm that all of our apartments have windows in them, however this category is designed for a quite and private stay so they tend to be frosted. For your next stay, I would recommend booking our Locke Studio, as this comes with a lot more space in the bathroom and they also come with windows that you can look out of.
On the bright side, I am happy to hear that our cleanliness standards, Frequency and our amazing team aided in ensuring you still have a great experience with us.
We hope to welcome you back to a new and improved stay!
Until then,
Ceri
A lovely spot for a weekend...
Positive: Brilliant location, helpful team who made check in and out super easy, and a beautiful space. Negative: My only small complaint is that all of the...
Hey Kate!
Thank you for your great review!
We are delighted to hear that you consider us a lovely spot for a weekend getaway - being by the Thames definitely adds to our charm. Thank you for your kind words about our hosts; they always aim to ensure our guests have a smooth but enjoyable stay with us.
It seems the overall lighting in your room was not to your liking. We appreciate your feedback and we will ensure this is pass onto our design team for improvement.
We hope to welcome you back to another great stay!
Until then,
Ceri
Great value for a great quality room...
Positive: Great location, rooms clean, modern. Good location fir Tate Modern, the Globe. Great connections to rest if central london. Direct access to Thames...
Hey Simon!
Thank you for sharing your detailed experience with us!
We are delighted to know that you loved our central location that allowed you to enjoy all of the sights to the fullest. Thank you for your kinds words about our wonderful hosts and the offerings from Frequency - they truly are gems that we have.
I'm sorry to hear that our City Studio did not fit your needs. they are all 21 square feet and are designed for a quiet and private stay, hence the presence of a frosted window. For an even better stay next time, I would recommend booking our City Studio - River View, as they come with an amazing view of the River Thames and upon request, windows that open.
I am overjoyed to hear that you would stay again and we will be awaiting your return!
Until next time,
Ceri
Convenient location- W/D a challenge to use
The location is very convenient for sightseeing. The washer/dryer combination is very difficult to use (for westerners) and it seemed to never dry the items...
Hey Barbara! Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the convenience of having some of London's greatest Landmarks nearby. Our location truly is very unique. It seems you were having issues utilising your washer/dryer. Please do not hesitate to reach out to our helpful Hosts as they can provide you with video instructions as well as tips to ensure your clothes dry at once. Thank you for choosing to stay with us and we hope to welcome you back to another stay. Until then, Ceri
Stayed in the hotel over 20 times and...
Stayed in the hotel over 20 times and this time around the bedding was not neatly done and creases everywhere. Long black Hair found Round the sofa. Cloth to...
Hey Naramseen! Thank you for your continued loyalty and for taking the time to share your recent experience with us. We sincerely apologise for the housekeeping lapses you encountered. This is far from the standard we aim to uphold. Your feedback will be passed onto our housekeeping team to ensure this does not happen again. We also appreciate your comments about the reception and coffee shop seating area. We understand how important it is to maintain a calm and curated environment. Your concerns have been noted, and we will strive to make sure that our guests feel comfortable using all of our available facilities. It means a great deal to us that you still see Locke as your oasis in London, and we’re committed to restoring the high standards that brought you back time and time again. Best wishes, Ceri
London...
Positive: Very clean and comfortable! Great location. Negative: Location and cleanliness.
Hi Olga, thank you so much for taking the time to leave us a lovely review. Glad to hear you had a wonderful stay with us, and the location was very convenient for your needs. We look forward to welcoming you to Broken Wharf soon for more vibes. See you then! -Toby from Broken Wharf
Beautiful accessible apartment...
Positive: The most beautiful accessible bathroom I’ve ever seen—wonderfully designed and practical at the same time. The staff were very kind and friendly....
Hey Chrissie, thank you so much for taking the time to leave us a nice review. Glad to hear you enjoyed the bathroom facilities in your apartment and the staff was kind and friendly during your stay. Sorry to hear you had some issues with the table and the cooking equipment in the room. I have already all of this feedback to my management, in hopes we find a solution for future stays. Please do not hesitate to contact us before you next visit if we can make your stay any more comfortable. See you soon! -Toby from Broken Wharf
Our favourite London hotel...
Positive: Locke at Broken Wharf not only exceeded our expectations but blew us away with its spacious apartments, stunning location, and overall vibe. The...
Hey aussieontheroad, wow thank you so much for taking the time to leave us such a wonderful review. We are so happy to hear you had a great stay with us, our rooms exceed your expectations and the location was perfect for your trip. We really hope to welcome you back to Broken very soon for more vibes. See you then! -Toby from Broken Wharf
What a gem Locke at Broken Wharf is....
What a gem Locke at Broken Wharf is. Spacious rooms, a gorgeous view of the Thames and Millennium Bridge, great facilities, warm staff, and an unbeatable...
Hey Chris,
Thank you so much for taking the time to leave us such a lovely review. Glad to hear you had an amazing stay with us, the location was super convenient for your needs and the staff warm and welcoming. We look forward to welcoming you back to Broken very soon!
Kind Regards,
Toby from Broken Wharf
We booked this location based on a...
We booked this location based on a review from other travelers. The location is great. Easy access to public transportation and within walking distance to...
Hey Erin,
Thank you so much for taking the time to write a very in-depth review, as we are always looking for ways to improve our service and accommodation at the hotel.
In regards of your stay, glad to hear most of your stay went well. Sorry to hear you felt that the kitchen equipped wasn't enough for the room. We are always more than happy to provide your room with more pans and pots if you needed, just request them at the front desk, and our team will help you out as much as possible.
In regards of the furniture and coffee making facilities, I will make sure to pass all of this feedback onto my management, in hopes we can find a solution for the next time you come back to stay with us. We truly do appreciate your feedback, and will try our best to improve this.
Nevertheless, we really hope to welcome you back to Broken Wharf in the near future. Do not hesitate to contact us if you have any questions or special requests. See you soon!
Kind Regards,
Toby from Broken Wharf
Brilliant location, clean room,...
Positive: This place is brilliant. Clean, comfortable, perfect location right on the Thames. Really lovely, helpful staff, excellent facilities. I would...
Hey Christine, thank you so much for taking the time to leave us such a wonderful review. Glad to hear everything went really well with your stay, and our staff was helpful during it. We look forward to welcoming you to Broken Wharf soon for more vibes. See you soon! -Toby from Broken Wharf
Great. Thankyou...
Positive: Location. Facilities washing machine outlook. Negative: Nothing. But need more light in room.
Hey Tuija, thank you for taking the time to leave us a review. Glad to hear you had a nice stay with us, the location was convenient for your needs and having a washing machine helped. In regards of the lighting, I will pass this feedback onto my management, to see if we can do anything for the future stays. Nevertheless, we really look forward to welcoming you to Broken Wharf soon. See you then! -Toby from Broken Wharf
Can't wait to come back....
Positive: Really beautiful space, and the coworking space downstairs was great. There's a modern minimalist approach to everything in the room, with the...
Hey James, wow thank you so much for taking the time to leave us such a lovely review. We are so happy to hear everything went well with your stay, and you found the room to be equipped with everything you needed during your stay. We truly are looking forward to welcoming you to Broken Wharf soon for another amazing stay. See you then! -Toby from Broken Wharf
The perfect spot to explore the city...
Positive: The perfect spot to explore the city of London.
Hey Phillippa, thank you so much for taking the time to leave us a nice review. Glad to hear you had a lovely stay with us and the location was convenient for your needs. We hope to welcome you back to Broken Wharf soon! See you, -Toby from Broken Wharf
The staff was very helpful, they let...
Positive: The staff was very helpful, they let us check in way too early which helped a lot with our young baby. The location is a decent walking distance to...
Hey Sezen, thank you so much for taking the time to leave us a lovely review. Glad to hear you had a lovely stay with us, and our front desk was able to help you out with checking in earlier, also the location being convenient for your needs. Sorry to hear the space felt quite small. We do have other room types, that are much bigger if you are looking to come back and stay with us again. Please do not hesitate to contact us if you have any questions or special requests. We look forward to welcoming you back to Broken Wharf soon! -Toby from Broken Wharf
We stayed in the City Room for 6...
We stayed in the City Room for 6 nights and absolutely loved everything about Locke! As a clean freak, I was very satisfied with how spotless our room was...
Hey Prisc woo!
Thank you for such a glowing and thoughtful review!
We’re absolutely delighted that your stay in our City Studio met all your expectations—especially from a self-proclaimed clean freak! It’s great to hear that you felt comfortable, at home, and that your room was well-equipped during your time with us.
Your kind words about our team truly mean the world—they work hard to ensure every guest feels welcome and supported, so we’ll be sure to pass your lovely comments along.
We can’t wait to welcome you back to Locke when you next return to London!
Until we meet again!
Ceri
It was a great stay....
Positive: The location at Broken Wharf is great. The apartment/studio is nicely furnished, nice sized, bed was comfy. We absolutely appreciated having...
Hey Lisa, thank you so much for taking the time to leave us a nice review. Glad to hear you had a lovely stay with us, and found the room to be equipped with everything you needed during your stay. I will make sure to pass the feedback about the lights, mirrors and the coffee to my management to see if anything can be done about it for the future stays. In regards of the cutlery and dishes, you are always welcome to ask the front desk, and they will help out as much as possible. Nevertheless, we hope to welcome you back to Broken Wharf soon. See you! -Toby from Broken Wharf
Beautiful design, but a bit cold...
Positive: Great location, beautifully designed hotel with everything you could need for a longer stay provided in the rooms. Negative: The rooms we stayed in...
Hello Tara!
Thank you for sharing your experience with us.
We are delighted to hear that you loved our river-front location and acknowledged that we are indeed great for longer stays.
It seems that the view from your room did not fit your desires. I understand the lack of people in the building across but that is a construction site that is due to be finished soon. For your next stay I would recommend booking our City Studio - River View, as they come with a lot more space and an amazing view of the river.
I think you may be mistaken, upon check in we always advise our guests that there is a staff member on site 24/7 and you can always message us or head to the front desk if you need help with anything. Our co-working space is open to guests 24/7 so if you wanted a change of scenery we recommend our guests to utilise the space as they please.
We hope to welcome you back in the future!
Best wishes,
Ceri
Absolutely brilliant location with...
Positive: The location was incredible, the staff were really friendly and helpful, the bed was comfortable and the view was fantastic. We really enjoyed our...
Hey Sophia!
Thank you for your amazing review!
We're delighted to hear that you absolutely loved our river-front location and our comfortable beds. It's great to know that our lovely hosts were really helpful throughout your stay - they truly are a great bunch!
Your humour made us smile—especially the image of the Thames "almost" sloshing in! We also appreciate your honest feedback about the hob and the bathroom sink. We'll definitely take your comments on board as we look at improving functionality in our rooms without compromising on design.
We’re so glad the small hiccups didn’t stop you from enjoying your stay, and we can’t wait to welcome you back on your next trip to London.
Until then,
Ceri
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