Bermonds Locke Tower Bridge | South East London

Here's all you need to know about checking in and checking out of our hotels.

What time is check in?

Standard check-in: Our standard check in time is 4pm at all Locke aparthotels. If you're planning to arrive later than 11pm, please let our property teams know in advance, as a House Host may need to unlock the main doors for you. 

Contact us.

Can I arrive earlier than the standard check-in time?

Start your stay earlier with a 2pm check-in, available for an additional fee and subject to availability. To secure this, you can add early check-in during the booking stage, or you can add early check-in to your booking for an additional fee (subject to availability) by contacting our reservations team.

Contact us.

I want to check in early on the day of arrival of my booking. How can I do this?

We usually recommend giving at least 48 hours’ notice to arrange early check-in, so our property team has enough time to prepare your apartment.

Early check-in on the day of arrival is subject to availability. Please contact your Locke property team to see if it can be arranged.

How do I check in and collect my keys?

You'll need to collect your apartment keys from the front desk when you arrive. Our House Hosts will be on hand to welcome you, provide your access key cards (one per person) and any further information you require. If you've checked in online before you arrive, your check-in process will be much quicker.

Additionally, some Locke hotels* offers self-check in at kiosks located in reception, where you can sort your own key. You can collect your keys any time after your check-in time (4pm as standard).

*Please note that Eden Locke and Whitworth Locke don't have self-check-in kiosks.

What do I need to bring with me to check in when I arrive?

When you arrive, please make sure you bring the following:

• Your confirmation email
• Official Photo ID*
• Payment card or method used for booking

It is also possible to check in online before you arrive, but please still bring the above with you, as they may be required in case of any issues with your booking.

*Please note, only government-issued photo ID is accepted, such as a passport or driving licence. Other forms of ID such as student ID, employer IDs and payment cards are not accepted.

Why do I need to bring ID with me for check in?

It's a legal requirement for us to prove and verify your legal identity when you are staying at one of our aparthotels. This helps to reduce cases of identity fraud and ensures we're checking in the right person. By booking and staying with us, you must also meet minimum requirements, including being over 18 years of age (unless accompanied by a parent or guardian).

Please note that if we are unable to verify your identity, we may have to cancel your booking.

I'll be arriving early or departing late - can reception store my luggage?

We've all been there - you've arrived to the city early, or your travel home is later in the evening, meaning you'll need to carry your bags around all day.

Our on-site teams are happy to store your luggage free of charge during the day if you're arriving earlier than check in time, or want to explore the city after you check out (no later than day of arrival/departure). 

What time is check out?

Standard check-out: Our check-out time for all Locke properties is 11am, and you can leave any time before this.

Can I stay later than the standard check-out time?

If you'd like to snooze a little longer, late check-out until 1pm is available for an additional fee, subject to availability. We recommend checking with the property during your stay, or you can book by contacting our reservations team.

Got any more questions? Contact our Reservations Team and a member of the team will get back to you as soon as possible.

Having London Bridge as the nearest tube station, take the Shard exit and walk to your left towards Bermondsey Street where you can find some lovely restaurants, coffee shops and craft galleries. Once you reach Tanner Street Park take your left again and then your right on Tower Bridge Road. We are right next to the Premier Inn and it's a journey that should take about 10mins by foot. If you are coming from Tower Hill, just exit the station and walk through the famous Tower Bridge to the other side of the Thames and we are located on the same road as the bridge around 200 meters down from it on the right hand side.

Surrounded by the bold flavours and creativity of London's SE1, Bermonds Locke taps into the neighbourhood's culinary energy with a duo of standout offerings under one roof.

Locke Coffee Club.

Open daily from 07:00 - 18:00

Locke Coffee Club at Bermonds Locke is your stylish hideout for perfectly poured coffee, artisan teas and fresh pastries. Our brunch game is strong with crisp ciabattas, loaded bagels and vegetarian delights that hit the spot. Pair with fresh juices or craft soft drinks and settle in to our relaxed, design-led lobby.

Locke Bar & Lounge.

Open daily from 17:00 - 23:00

An easygoing all-day bar and lounge where drinks lead the way. Settle in for cocktails, wines, or something cold on tap, alongside a menu of light plates and familiar comforts served from lunch into the evening. Unpretentious, relaxed, and open late - a sociable spot for guests and neighbours alike near Tower Bridge.

Our room keys unlock more than just a space to sleep. You'll also have the run of our communal areas, from co-working and coffee to the workout studio.

Here's a roundup of the facilities you'll find at Bermonds Locke:

• Gym and yoga studio (yoga classes available)
• Coworking space. Please note, in order to use our Wi-Fi (guests excluded) you will need to make a purchase at our restaurant or coffee shop to receive a password for the duration of 2 hours at a time. 
• Private meeting rooms and event spaces: find out more here. Contact our team here to make an enquiry. 
• Frequency coffee shop and Hacha Bar & Restaurant. Find our more here.
• Courtyard space
• Lift access 

Head here to find out more about Bermonds Locke.